Live station view
Every station’s roster with on-shift, not-yet and late counts, refreshed as riders check in.
Rider operations
Know who is on shift, where, and whether anything needs you.
Supervisors need one screen that answers three questions: who checked in, who did not, and who needs help. Rider operations gives them that screen, backed by location and identity checks at the moment of check-in.
app.rydrand.com
Capabilities
What it does.
What Rider operations covers inside Rydr&.
Live location & signal state
See each rider’s last position and whether their phone is still streaming, so a silent device stands out.
Geofenced, identity-checked check-in
Check-in only counts inside the station’s geofence, from the rider’s own verified account.
Shifts & overtime
Plan shifts, capture actual hours and flag overtime against each client’s rules.
Exceptions review
Late starts, missed check-outs and out-of-zone events land in a queue for a supervisor to resolve.
Journey history
Replay a rider’s tracked path for a shift when you need to answer a question about it.
Station notices
Post announcements to one station or all of them, and see who has read them.
Messaging & SOS
Riders reach their supervisor in the app, share a location in one tap, and raise SOS when it matters.
Workflow
How it works.
- 1
Check in
The rider opens the app inside the geofence. Identity and location are verified together.
- 2
Stream
While on shift, location is shared with the fleet team and shown on the live view.
- 3
Resolve
Anything unusual becomes an exception for a supervisor to review and close.
Boundaries
What Rider operations does not do, stated plainly.
- Location is only collected while a rider is checked in. Rydr& does not track people off shift.
- SOS alerts your own team. It does not contact emergency services.
See it with your own data
The last mile, in every detail.
Book a walkthrough and we’ll take you through people, fleet and payroll the way your operation actually runs.